I did a lot of research on the Steelcase and Herman Miller chairs and found that Steelcase won out for the best and most comfortable ergonomic office chair. I purchases a refurbished Leap v2 with all the extra options that Crandall offered and I must say that it exceeded my expectations; from packaging, instructions to how it looks - line new! I am happy with my purchase.Remanuf. A pre-purchase conversation helped me select the right chair. Also has eliminated back issues I was having.Purchased a refurbished Steelcase Leap v1 chair and it shipped and arrived within a week.
Last one. It was packaged in 3-4 main parts that needed to be assembled together (all snap-in, no tools necessary).Unfortunately the plastic back support had snapped during shipping or Q/C, so I emailed Crandall.
(image credit Herman Miller)While this is nothing definitive, it should be a good place to start. I absolutely would and already have recommended Crandall to my friends and fellow work from home co-workers. Watch; Herman Miller Aeron chair Remastered Brand New Fully adjustable Full Warranty B.
Huge selection and great prices. I've been using it several hours a day for some weeks now -- it's a great support and is very comfortable. I've only had the chair for a few days but my back is already happy. Contacted the company and received a new footer in a couple of days. It's all good. I sent a photo of the broken piece and their staffed sent the piece to me right away. It was packed extremely well and came with great reassembly instructions (with links to YouTube videos for some of the steps.) It arrived within a week of me placing the order and was very simple to assemble using the included instructions. chair (leap V2) delivered very fast, exactly as ordered--- feels like a new chair!!! Which size is right for you?A more detailed chart is provided to figure out what size Aeron is right for you. I had my chairs in less than a week.I did much research and decided to try a Steelcase Leap V1 chair. That’s a bonus. I was so happy to come across Crandall and find quality remanufactured chairs with comparable warranties for half the price. Keep in mind that this is all because they couldn't be bothered to make sure the chair they sent out was not defective. Up to her. If your chair does not have any dots, or you can’t find them, feel free to reach out to one of our chair experts for help.We hope this information is helpful for you. Hope this helps. The chair arrived and it looks like new! Based on this experience, I would order from Crandall in the future.Love the Steelcase Leap Chair that I got. There was an issue with the fabric bunching at the bottom of the back cushion, which is a major issue even at their lower price point, but I was able to Chat with someone on their website who immediately sent a replacement cushion. They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric. I could always try their 30 day return policy if the chair was junk, right? Thanks! !Honest people that take pride in their product and service.Absolutely fabulous. I was looking for local sources in San Jose, but, found Crandall during my online search; the chair was refurbished as well as very competitive prices. I emailed David Crandall and he contacted me right away. I emailed and called to ask questions. I'd definitely recommend this company to anyone looking for a new desk chair.The chair is beautiful, comfortable and encourages better posture! Likewise, the youtube video showing how to replace the cylinder was exceptional.I'm very satisfied with my purchase and the customer service. You will find ‘special markings’ or dots. I would highly recommend them. Even better, when I mentioned I mistakenly ordered the wrong piston, they simply agreed to send me a new one and even advised me how to choose once I had them both. The red looks really nice. 60% off of new price for a truly remanufactured chair: new wheels, new fabric, new armrests and a new gas cylinder.Absolutely the best customer service experience I've had in decades...Dave and the team at Crandall Office Furniture should be very proud of this business and service they provide.I am so happy with Crandall! The vinyl looks very high end and is beautifual in my office. Both are high quality and perfect fit for my home office.
For less than $20, I was able to fix it all by myself. Obviously a family-run business that delivers on their promises. It arrived a few days earlier than estimated.
Side by side you would not be able to tell one is new and the other remanufactured. I love it. The problem was that I couldn’t bring myself to drop 1k on a new chair. Brand New. But, I have to say this vinyl has a great life span and warranty and will last a life time. My leap v1 remanufactured chair arrived with a large tear in the box and some components were missing so I messaged them and within 2 days I already had all the missing components mailed to my doorstep. The Leap went together easily and offered a huge and immediate improvement in comfort over my old chair. Spoke with Steve Crandall who took the time to explain the differences between different quality ergonomic office chairs. B Size Herman Miller … $59.99. They do look stylish though. Forget about Craigslist junk, go straight to them.Ordered a refurbished Steelcase chair, duplicating my office chair while working at home during the pandemic. I immediately noticed a difference after using it for a few hours. Everything was packed very well and easy to assemble. As always, you can purchase your very own Refurbished Herman Miller Aeron chair with a 2 year parts warranty, here.
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