DO NOT BUY FROM THIS RETAILER. What a nightmare dealing with HAVERTYS. I complained again and they asked me to send them pictures again.

Furniture delivered damaged several time. Now it will be 5 days and nothing offered for this HORRIFIC EXPERIENCE! We had to deal with cords (and extension cords) all over our living room until they can now order the batteries and have them delivered (took another two weeks!)

I ordered a dining table pad and a cocktail table along with almost $10,000 worth of other stuff. If only someone from Havertys would respond! After searching further I was not able to find another loveseat like this so my husband and I decided to go pick it up. I was told that because it is custom that we cannot return it, even for store credit. Will definitely look here when we are in the market for more.We have purchased two bedroom suites & an office desk & nice chair. My protection plan covers this, i even called right after it happened. In fact, quite the contrary. I called the resolution center and spoke with a Chelsea and she told me it wasn't covered, there is multiple stains of grease that was done during a birthday party just a week before. Sure enough, I just checked our account and indeed our account has been charged for the order. Pretty pricey, but there were some affordable on-sale items.My wife and I just purchased a new home looking for new bed room furniture. Read More Anyway, we called customer service and they sent a technician to look at it.

Top Stores The sofa however is beautiful and comfy!The furniture we ordered was absolutely fabulous! Did not do that cancel the orderWe bought a sofa with a lifetime "we'll replace anything that needs it, even if it gets stained or torn" warranty. Keep in mind it was a $5000 couch. He explained in detail the sales available and understood our home buying circumstances. And the delivery was spot-on. Today was the second and LAST time I will be in. Their excuse was that the sofa pillows had to be made!!!

Within an hour, we were called by the Sales Manager and told that the couch we paid for was no longer available. Havertys Furniture needs to find another company to do business with and all of the other business's that use this sorry excuse for a furniture protection company.I went to havertys for Black Friday with my wife for a sale. Contrary to some of the other reviews, I didn't find the salespeople to be pushy.

Plan, shop and save directly Yes, the sales people do greet you as you walk in, as most furniture stores do, but when we left to check out a few more before purchasing, there was no hard sell to dissuade us from leaving. We are 2 normal weight middle-aged adults that have no pets. Codes / Our Leather sofa faded horribly and the seams are separating but Guardsman won't cover anything despite under their "gold" plan.The sofa is under three years old and the manufacturer has stopped producing them (most likely due to fabric issues). Top Categories I will never shop here again. On third attempt they rammed it into one of the brick walls coming in the front door. It was to all be in stock and delivered in one visit.

I ended up buying two nightstands (in cash) and he never shook my hand upon leaving, said thank you for purchasing; only mentioned if I was interested in buying the rest of the stuff to come back to him. With a tradition stemming back to the first Atlanta store in 1885, Havertys's mission is to offer Founded in 1885, Havertys is an established furniture retailer located in 16 states throughout the southern and central US.

After visiting all of the stores and being disappointed for one reason or another, I ended up at Haverty's, figuring I would give them a try before making a final choice. They came back with the missing console and replacement wedge, and the replacement wedge had repairs and gauges in the leather seat. We placed a bulk order totaling 15,000 dollars. 30% It could be because the quality of the furniture or maybe just what I chose, I would just consider other places. Delivery window 1:45-3:45 Actual arrival 6:45. Coupon Codes

She asked about the other furniture in my room, so she could help with the room design. But after all of the disappointments, it still has left me wondering if I should buy my additional furniture for my home, that is needed or stick with Arhuas and Macy's as my goto furniture places. I'll order you another one. Click to Save At this point we are looking for a refund. Bad choice.

Havertys sales folks were great (Victor and Denise) but the delivery experience killed it.It was ok. We purchased around 10k in furniture and left excited. I was livid and refused delivery. Too many phone calls and confusion over such a simple task of selling a piece of furniture. Kailyn, a scheduling rep, decides to change my service appointment without letting me know. We cannot have people over because the sofa looks like it is 20 years old.

The 5 drawer dresser drawer slide just fell apart. Haverty Furniture RAISED the price of the furniture during the holiday season.

That second time they agreed about replacing the entire sofa and chair and choose a different fabric.

Finally, an attempt to fix their mistake they promise a brand new couch. Save more than before with savings alerts and new offers delivered right to your inbox.Save $100s with free paperless grocery coupons at your favorite stores! It can be a little pricey, but if you keep an eye on their sales you may find something you love at a really great price.We had a great experience at Haverty's.

Before we left the store we asked and were told we did not need to sign any papers, the order would be canceled.

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